September 3, 2019 0 Comments Business

How to Hire a Virtual Receptionist or Virtual Assistant

Hiring a virtual receptionist or virtual assistant might not seem like something that is feasible for your current business, but you’d be surprised. There’s a good chance that investing in a professional online assistant is not only in your budget, but it can also save you money in the long run. Plus, hiring a VA is easy with so many online resources available, such as Upwork.

If you’re still lost about how to go about hiring a virtual assistant or receptionist, this guide can help. Here you’ll not only learn about the benefits that come along with hiring a VA/VR, but how to go about doing it.

The Benefits of Hiring a Virtual Staff Member

Maybe you consider yourself a traditional business man or woman and like to go about company staffing in the Old School way. Sure, having in-house staff has its perks, but it’s certainly not the only way to do things. Once you start utilizing virtually-based employees, you’ll never want to go back to the old way of doing things. Here’s why.

Virtual Employees Do Not Require an Office Space

If you have an in-house receptionist, that employee will need a workspace. Maybe an entire office isn’t necessary, but at the very least, that individual will need a desk in order to stay organized and complete day-to-day tasks. When you choose to hire all of your employees, though, no workspace is needed at all.

VAs and Virtual Receptionists Are Cheap

Although virtual employees are compensated well for their time, they are actually quite a bit cheaper than in-house personnel. There are a few reasons for this, the first is that your virtual employee can work from home. This means you don’t need to consider the time and cost of commuting when you determine a salary.

Another reason that VAs come so cheap is that many are based overseas. Whether you agree with this or not, there’s no denying that a Filipino VA will cost a great deal less than an American one. Paying $5 per hour to an English-speaking VA based in the Philippines or another impoverished country allows that person to live like a king in their own culture.

A Viritual Receptionist Service Offers 24/7 Support

If you choose to hire a company that provides you with a virtual receptionist, there’s a good chance that you’ll receive 24/7 customer support. Not only will you receive support from the VR staffing company, but your customers will be given attention no matter the time of night or day. Your VR will be available to answer phones 24/7, 365 days a year.

How to Hire a VA or VR

There are a few ways to go about doing this. The first is to make a job listing on Indeed, Monster, Upwork, or another major employment site. A better option is to reach out to a VR staffing agency, and the agency will supply you with several virtual consultants to ensure that your phones never go unanswered.